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What Are The Top 10 After Hours Virtual Receptionist

Published Jun 30, 24
6 min read


OHQ's records are enough proof of a charge that is payable unless they are shown to be incorrect. Customer will use its reasonable endeavours to inform OHQ of any type of billing conflict within fourteen (14) days of receipt of an invoice, following the process outlined in Section 15. If Customer disputes a billing, the invoice has to remain to be paid promptly nonetheless OHQ will certainly credit or refund Client if it is later sensibly determined by OHQ or according to the dispute resolution process laid out in Area 15 that the invoice was inaccurate and the Consumer is qualified to a credit or reimbursement.

Such alterations might include, without limitation, changes to the amounts of the Subscription Charges or Use Costs for OHQ Paid Solutions, adjustments to the usage allocations included in the Rates Plans, and discontinuation of Rates Plans. (a) Each such modification will certainly work after sensible advance written notification is supplied to Consumer (as an example, by being posted to the OHQ Website), except that any type of such revision that affects a Selected Paid Solution will put on Client starting at the start of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ offers notification of such modification to Client according to Section 16.8.

If Client does not terminate its use of any kind of affected Selected Paid Solution before the effective day of such revision, Client will certainly be deemed to have actually consented to such modification relative to such Selected Paid Service. (b) If a Rates Strategy selected by Consumer is terminated, OHQ will certainly offer Client with practical advance notice of no much less than thirty (30) days and Customer will certainly be offered the alternative of choosing a new Pricing Strategy from then-current pricing strategies provided by OHQ.

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For avoidance of doubt, this paragraph does not relate to modifications to the Price List, which are attended to in Area 7 (tele receptionist).1. Client represents that all info provided by Consumer and its customers to OHQ (including, without constraint, all get in touch with details and details regarding Consumer's Credit rating Card) is precise, updated and full at the time it is given to OHQ

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Consumer has to whatsoever times abide by all regulations, policies, requirements and codes appropriate about its use OHQ Offerings and the Client's supply of its services and product to its callers. Client will certainly not make use of any OHQ Offerings to take part in, or to urge or aid others to take part in, any type of illegal or deceptive activities.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent, Customer will certainly sustain the relevant Subscription Charge for the new Paid Service Term (the ""). The reliable day of such discontinuation will be either (i) the Requested Discontinuation Date, or must Client not specify an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Client terminates according to this Section 10.1(b): (i). The Registration Fees that have been pre-paid will be preserved and the OHQ Offerings readily available to Customer up until the last day of the Final Paid Solution Term (subject to reinstatement charges under provision 10.3(e)) and the unused equilibrium of the Prepaid Use Debt will certainly be preserved by OHQ for future usage by Customer if Client determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Following discontinuation of any OHQ Solution, OHQ will certainly not be liable whatsoever for answering telephone calls, taking or supplying messages, or performing any kind of other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ might terminate Client's Account and Client's access to the Account.

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(e) Following discontinuation of any kind of OHQ Services, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Solutions, OHQ may require that Customer pay a reinstatement fee of $30 (to cover OHQ's sensible costs in refining the reinstatement) Info accumulated by OHQ from Client and its customers may be utilized, revealed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Web Site ("") and as may be changed periodically.

The Controller hereby assigns the Processor relative to handling activities undertaken throughout the stipulation of assistant solutions. OHQ and Consumer recognize and agree that the Cpu undergoes the following commitments: The Processor shall adhere to the appropriate Data Defense Laws and need to: (a) only act upon the composed instructions of the Controller and make certain those acting under their authority do the very same; (b) make sure that people processing the information undergo an obligation of self-confidence; (c) utilize its best efforts to safeguard and safeguard all personal information from unsanctioned or illegal handling, including (yet not limited to) unintended loss, devastation or damage; (d) make sure that all handling meets the needs of the GDPR and associated Data Protection Legislation; (e) make sure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior approval of the Controller; notify the Controller of any kind of intended adjustments worrying Sub-Processors; they execute a composed agreement having the same data security obligations as set out in these Terms; understand that any failure on the component of the Sub-processor to abide with the Information Defense Regulation, the Cpu remains completely accountable to the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in offering subject accessibility and enabling information based on exercise their rights under the Information Defense Laws.

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The Controller shall execute appropriate and appropriate onboarding and due diligence look for all Cpus, with a complete evaluation of the mandatory Information Defense Legislation requirements. The Controller will validate that the Cpu has appropriate and recorded processes for information breaches, data retention and information transfers in position. The Controller shall get proof from the Cpu as to the: (a) verification and integrity of the workers utilized by the Cpu; (b) any certifications, accreditations and policies as referred to in the onboarding procedure; (c) technological and functional procedures utilized in securing the Personal Data; and (d) procedures in position for permitting data subjects to exercise their rights, consisting of (but not limited to), subject access requests, erasure & correction treatments and limitation of processing procedures.