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OHQ's records are adequate proof of a fee that is payable unless they are shown to be incorrect. Customer will use its reasonable efforts to notify OHQ of any type of billing disagreement within fourteen (14) days of invoice of an invoice, complying with the procedure outlined in Area 15. If Client conflicts a billing, the billing needs to continue to be paid in a timely manner nonetheless OHQ will attribute or refund Consumer if it is later on fairly established by OHQ or pursuant to the conflict resolution process laid out in Area 15 that the billing was inaccurate and the Client is entitled to a credit score or reimbursement.
Such revisions might include, without limitation, modifications for the Membership Costs or Usage Fees for OHQ Paid Solutions, modifications to the use allocations included in the Rates Strategies, and discontinuation of Prices Plans. (a) Each such modification will work after practical advance written notification is supplied to Client (for instance, by being posted to the OHQ Web Site), other than that any type of such modification that affects a Selected Paid Solution will put on Client starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ offers notification of such alteration to Consumer in accordance with Area 16.8.
If Customer does not terminate its use any type of damaged Selected Paid Solution before the effective date of such alteration, Consumer will be deemed to have concurred to such alteration relative to such Selected Paid Solution. (b) If a Rates Plan chosen by Consumer is ceased, OHQ will certainly provide Customer with sensible development notice of no less than thirty (30) days and Customer will be provided the option of selecting a brand-new Prices Strategy from then-current prices strategies offered by OHQ.
For avoidance of doubt, this paragraph does not put on modifications to the Cost Listing, which are addressed in Section 7 (virtual legal receptionist).1. Customer stands for that all information offered by Customer and its callers to OHQ (including, without constraint, all call details and info pertaining to Customer's Credit scores Card) is exact, updated and complete at the time it is provided to OHQ
Consumer must in all times follow all laws, guidelines, criteria and codes suitable in link with its use of OHQ Offerings and the Consumer's supply of its services and product to its callers. Consumer will certainly not utilize any type of OHQ Offerings to participate in, or to encourage or assist others to take part in, any kind of prohibited or fraudulent activities.
If a new Paid Service Term begins earlier than three (3) days after such email is sent out, Customer will incur the relevant Registration Cost for the brand-new Paid Service Term (the ""). The reliable day of such termination will certainly be either (i) the Asked For Termination Date, or must Client not mention an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.
Where Consumer terminates pursuant to this Section 10.1(b): (i). The Registration Charges that have actually been pre-paid will be retained and the OHQ Offerings offered to Consumer up until the last day of the Final Paid Solution Term (subject to reinstatement charges under clause 10.3(e)) and the unused balance of the Prepaid Use Credit history will certainly be preserved by OHQ for future usage by Client if Client makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).
(b) Following termination of any OHQ Solution, OHQ will not be liable in any type of way for addressing telephone calls, taking or delivering messages, or performing any various other activities in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ may terminate Client's Account and Consumer's accessibility to the Account.
(e) Adhering to discontinuation of any kind of OHQ Services, OHQ will certainly have no obligation to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Services, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in processing the reinstatement) Info gathered by OHQ from Consumer and its customers might be made use of, disclosed and shared by OHQ in accordance with OHQ's privacy policy as readily available on the OHQ Site ("") and as may be amended every now and then.
The Controller thus assigns the Cpu relative to processing activities undertaken throughout the stipulation of receptionist solutions. OHQ and Customer acknowledge and agree that the Cpu goes through the following obligations: The Cpu shall abide by the appropriate Data Protection Rules and need to: (a) just act on the composed directions of the Controller and make certain those acting under their authority do the very same; (b) make certain that individuals refining the data are subject to a responsibility of confidence; (c) use its best efforts to protect and secure all individual information from unauthorised or illegal handling, consisting of (but not limited to) unintended loss, damage or damage; (d) ensure that all handling fulfills the demands of the GDPR and relevant Information Protection Regulation; (e) make certain that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the previous approval of the Controller; notify the Controller of any kind of desired adjustments worrying Sub-Processors; they apply a composed contract including the very same information security responsibilities as set out in these Terms; recognize that any kind of failing on the part of the Sub-processor to follow the Data Security Rule, the Cpu remains completely responsible to the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in supplying subject accessibility and permitting information based on exercise their legal rights under the Data Defense Regulations.
The Controller shall perform sufficient and ideal onboarding and due persistance checks for all Processors, with a complete assessment of the necessary Data Protection Regulation demands. The Controller will verify that the Processor has adequate and documented processes for information violations, information retention and information transfers in position. The Controller will acquire evidence from the Cpu regarding the: (a) verification and dependability of the staff members used by the Cpu; (b) any type of certifications, certifications and plans as referred to in the onboarding process; (c) technological and functional procedures used in securing the Personal Information; and (d) procedures in position for permitting information based on exercise their legal rights, including (yet not limited to), subject access requests, erasure & rectification treatments and restriction of processing procedures.
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